Consumer

Department of Consumer and Worker Protection

NYC's consumer protection and business licensing agency. Licenses home- improvement contractors, tobacco retailers, sidewalk cafes, laundromats, electronics dealers, and dozens of other categories. Investigates unfair business practices, price-gouging, and paid-sick-leave violations. Complaints are filed via 311 and tracked as DCWP cases.

Main line 311 DCWP Licensing Center 212-436-0441 Office of Labor Policy & Standards (workers' rights) 311 Website www.nyc.gov

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Not affiliated with the City of New York. Agency names are used for identification only. Information shown is from public records and is not legal advice.